How We Treat Your Account Details
How we treat your details depends on where you are and what local law allows. We do not apply one blanket rule worldwide. If you are in Bangladesh, we handle your account data under the rules that apply here, and we say plainly when something falls
-
1
outside them. Your name, mobile number, date of birth and the wallet number you register - bKash, Nagad or Rocket - are held for one reason: to run your account, confirm it is yours, and settle the transfers you ask for. We keep payment records because
-
2
wallet operators require a matching trail. When you send a bKash transfer, the reference number ties the payment to your account, and we hold that reference so a dispute can be settled later. We do not sell those records, and we do not hand them to
-
3
advertisers. Access to your file stays with the staff who need it for account support or a payment check. Anyone else has to ask you first. Some parts of this policy may not apply to you at all. If your region restricts real-money play, or a
-
4
payment rail is unavailable where you are, the related data handling never starts. Availability depends on your local law and eligible regions, so it is worth checking before you register. Where local rules ask for something different from what we describe here, those local rules come
-
5
first, and we will say so on this page when that happens.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.