Reference

What You Agree To When You Use 88gt99

These terms set out the rules that apply to your account on 88gt99 — how you open it, how you fund it through bKash, Nagad or Rocket, and what both sides are responsible for.

Account eligibility rulesbKash, Nagad, Rocket wallet useWithdrawal conditionsAccount suspension termsApplicable law and regions
88gt99 What You Agree To When You Use 88gt99
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear or if you need to raise a concern about how they apply to your account, our support team can help. You can reach us through live chat, email or the in-app message thread. We aim to respond to terms-related queries within one business day, though complex cases may take a little longer while we review account records.

Live Chat Open the chat icon inside your account dashboard to ask about a specific clause or raise a terms-related dispute directly with the support team.
Email Support Send a detailed message through the email address listed in your account profile page. Include your registered wallet number for faster matching.
In-App Message Use the message thread inside your account to flag a terms question without leaving the platform. Replies appear in the same thread.
HOW WE HANDLE THIS

What We Do to Keep These Terms Fair

Our terms are not just legal cover — they define how we run the account relationship. We keep the rules consistent across mobile and desktop, apply the same wallet verification steps whether you use bKash, Nagad or Rocket, and give you a clear path to contest a decision. Here is how each part of the process works in practice.

Wallet Verification Your registered bKash, Nagad or Rocket number is tied to your account. We match it at every withdrawal to confirm ownership before funds are released.
Account Security Session tokens expire automatically after inactivity. If we detect a login from an unrecognised device, we send a one-time code to your registered mobile number before access continues.
Record Retention Transaction records linked to your account are kept for a defined retention period in line with our data handling policy. You can request a copy through the support email at any time.
Dispute Process If you believe a term has been applied incorrectly, raise it via live chat or email with your transaction reference. We log every dispute and respond with a written outcome.

Answers to Common Terms Questions

These are the questions we hear most often about how the terms work on 88gt99. If yours is not here, live chat is the fastest way to get a direct answer tied to your account.

Yes, these terms apply to all accounts regardless of device or browser. Whether access is permitted depends on your local law and eligible region — that is your responsibility to confirm.

No. Your deposit and withdrawal wallet must be registered in your own name. Transfers from third-party bKash, Nagad or Rocket accounts are not accepted and may trigger a review.

We post the updated version at this page with a clear revision date. If you keep using your account after that date, you are treated as having accepted the new terms.

Send a closure request via the support email or live chat. Any remaining wallet balance linked to your bKash, Nagad or Rocket account is processed through the standard withdrawal verification step before closure.

Using another person's wallet, providing false account details, or attempting to manipulate transaction records are all breaches. We may suspend or permanently close accounts where a breach is confirmed.

Raise a dispute through live chat or the support email with your account reference and transaction details. We review every case and provide a written response, usually within two business days.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.